Terms & Conditions
Official terms governing holiday ownership rights, partner resort stay allocations, and voucher rules.
1. Scope of Holiday Ownership & Tie-Up Services
Sofitel Holidays International (Sofitel Industries Pvt. Ltd.) operates as a specialized holiday membership provider and boutique resort tie-up aggregator. Membership purchase entitles enrolled members to a fixed quota of annual resort stay nights across contracted 4-star and 5-star partner properties worldwide without paying peak seasonal hotel room rack rates.
2. Resort Reservation & Advance Notice
All resort reservations are subject to room availability at partner properties. Members are advised to submit stay requests via the user dashboard or concierge hotline at least 15 days in advance for regular seasons and 30 days in advance for peak holiday periods (New Year, Diwali, Long Weekends).
3. Annual Maintenance Charges (AMC) & Rollover Nights
Members agree to pay the stipulated Annual Maintenance Charge (AMC) as defined in their membership tier (Bronze, Silver, Gold, Platinum). Unused annual stay nights can be rolled over to the subsequent year subject to active membership status and AMC fee settlement.
4. Guest Voucher Generation & Transferability
Members can generate digital guest holiday vouchers from their user dashboard to gift nights to extended family members or friends. Commercial resale of resort vouchers to third-party travel brokers is strictly prohibited.
5. Independent Entity Disclaimer
Sofitel Holidays International (Sofitel Industries Pvt. Ltd.) is an independent service provider and has no direct relationship, affiliation, or joint-venture with Accor Hotels or any of its global brands.
